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The Linux System Engineer is responsible for effective installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This position works with customers to help support, tune and improve their servers and systems architecture. This individual must have proven experience working with highly available distributed environments and must have experience with web, application and database servers.

Department Systems Engineering
Reports To Director of Systems Engineering
Career Path

The Business Development Specialist is responsible for achieving the revenue quotas for their business unit. This person will handle all aspects of business development, and facilitate the handoff of his/her customers to the operations team. This position will be responsible for developing new customer relationships. In addition, the Solutions Consultant will be responsible for collaborating with other business units within Atomic to deliver exceptional customer solutions, and maximizing revenue for the company.

Department Sales
Reports To Director of Outside Sales
Career Path

The Network Engineer is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning, implementing ongoing network architecture improvements in a data center environment, and making internal technology recommendations to management. Network Engineers work on a team performing both new customer activations, and customer network architecture design and integration. The Network Engineer will have a strong ability to translate business requirements into technical requirements and to anticipate end-to-end network infrastructure needs. Network Engineers work internally and externally with IT support team(s) and/or partners as part of an IT networking consultancy with client. Network Engineers must possess solid level knowledge in Cisco Networking. The Network Engineer serves as support level for troubleshooting networking issues escalated from the Atomic NOC.

Department Infrastructure/Network Engineering
Reports To Manager of Network Engineering
Career Path

Systems Engineers support the development, implementation, and promotion of improved infrastructure architectures and best practices and provide an interface to the customer development teams, a systems focus when designing application architectures, and expertise to tune, optimize, and troubleshoot deployed applications from a systems perspectives.

Department Systems Engineering
Reports To Director of Systems Engineering
Career Path

The Network Engineer is responsible for the operation, implementation, and maintenance of an existing service provider network. Duties will include network capacity planning, implementing ongoing network architecture improvements in a data center environment, and making internal technology recommendations to management.

Department Network Engineering
Reports To Manager of Network Engineering
Career Path Network Engineer - Level III

Systems Engineers support the development, implementation, and promotion of improved infrastructure architectures and best practices. Systems Engineers provide an interface to the customer development teams, a systems focus when designing application architectures, and expertise to tune, optimize, and troubleshoot deployed applications from a systems perspectives.

Department Systems Engineering
Reports To Director of Systems Engineering
Career Path

Service Desk team members are responsible for providing resolutions to external and internal customers through expert problem identification, analysis, and appropriate troubleshooting. Team members receive trouble tickets via email, ticketing system, or telephone, and are responsive and effective in creating tickets, resolving tickets and/or coordinating escalation for resolution.

Department Service Desk
Reports To Service Desk Manager
Career Path Service Desk - Level II, On-Site Engineering - Level I

The Atomic Data NOC team plays a critical role in maintaining client satisfaction and resilient network operations. NOC technicians maintain a constant awareness of Atomic and customer infrastructure in data centers around the world to guarantee the best service delivery possible. NOC techs handle systems monitoring, alert triage, client requests and escalate issues to higher-level resources as necessary.

Department Network Operations Center (NOC)
Reports To Director of NOC
Career Path NOC Technician, Level II / Network Engineer